Amazon seller support

Amazon Account Suspended? Specialist Appeal Support

If Amazon has deactivated your seller account, removed a listing or rejected an appeal, we can help you understand the notice, organise your evidence and draft a response for you to submit in Seller Central.

Holland Law is not a firm of solicitors and is not regulated by the Solicitors Regulation Authority.

Make a preliminary Amazon enquiry

Support and fees

Account health review

£150

For sellers who want a clear next step after a warning or listing issue. We review one marketplace and one defined issue, then send a written summary of priorities, evidence gaps and next steps. Appeal drafting is quoted separately.

Suspension appeal

£495

For a clearly defined suspension with one main issue and usable supporting records. We review the notice, identify what Amazon is asking for, organise the supporting evidence and draft a response for you to submit. Where Amazon requests a plan of action, we help set out the cause, corrective steps and prevention measures supported by your records. Includes one revision within the agreed scope before the initial submission. If Amazon rejects that submission, support with a further appeal is quoted separately.

Complex suspension support

from £895

For rejected appeals, multiple issues or a more involved evidence history. We review the notices and previous submissions, identify unanswered points, and agree a written scope for the revised response and evidence index. Additional submissions or work beyond the quote are agreed separately.

VAT: Holland & Holland Associates Limited is not currently VAT registered. No VAT is charged. The total fee will be confirmed in writing before you instruct us.

Issues we can help with

Authenticity complaints. Match affected listings to genuine supplier invoices and other records, and identify gaps in provenance.
Intellectual property complaints. Review the platform notice and organise records relevant to a Seller Central response. We refer matters needing specialist representation or court work to a suitable regulated provider.
Account health and listing issues. Review the warnings and identify which ones need action first.
Rejected appeals. Compare what you submitted with Amazon’s latest response and assess what new evidence or clarification is available.

Amazon decides whether to reinstate an account or listing. Holland Law cannot guarantee reinstatement, the release of funds or Amazon’s response time. You retain control of your Seller Central account and submit the response yourself. Please keep your password and security codes private.

Regulatory status

Holland Law provides independent commercial support. It is not a firm of solicitors and is not regulated by the Solicitors Regulation Authority. Joseph Holland is not admitted as a solicitor.

Seller guides

Make a preliminary Amazon enquiry

Tell us what Amazon said and when you need to respond. We review enquiries during business hours. We are currently taking preliminary enquiries only. Keep passwords, security codes and documents private until we agree a secure way to share evidence. An enquiry does not create an engagement or confirm a deadline.

Include your business name, marketplace, issue, notice date, exact deadline and time zone, and whether you have already appealed.

Make a preliminary Amazon enquiry

Discuss a referral partnership

You can also email enquiries@hollandlaw.co.uk.